Help and Support
Welcome to Guru OTT Help & Support!
We are committed to providing you with a smooth, enjoyable, and uninterrupted streaming experience.
If you have questions, need guidance, or are facing any issues while using Guru OTT, you’re in the right place.
Our support team is always here to help with account issues, technical troubleshooting, and general inquiries.
📌Frequently Asked Questions (FAQs)
Before contacting our support team, we recommend checking our FAQ Page, where you can find quick answers to common questions.
We regularly update this section to help you resolve issues faster.
📬 Contact Support
If you need additional assistance, feel free to reach out:
📧 Email: support@guruott.in
Our team responds within 24–48 hours (Monday to Friday) and works hard to resolve your issue as quickly as possible.
How Can We Assist You?
1. Account & Subscription Support
Having trouble with account login, subscriptions, renewals, or payments?
We can help you resolve any issues related to managing your Guru OTT account.
2. App Navigation & Features
New to Guru OTT or need help with specific features?
We can guide you through menus, profiles, downloads, settings, and personalized recommendations.
3. Technical Support
If you are facing errors, app crashes, slow streaming, or connectivity issues, our technical team will assist you to ensure a seamless viewing experience.
4. Content-Related Queries
Have questions about availability, content categories, or streaming options?
We are happy to clarify anything related to shows, movies, or upcoming releases.
5. Feedback & Suggestions
We always welcome feedback!
Your suggestions help us improve Guru OTT and offer a better experience to all users.
⚡Quick Assistance Steps
For a faster resolution, follow these steps when contacting us:
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Check the FAQ Page to see if your question is already answered.
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Send us an email at support@guruott.in with the details of your issue.
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Include the following information to help us resolve the issue quickly:
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Device model and operating system (Android/iOS/Smart TV/etc.)
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App version (if applicable)
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A clear description of the issue
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Screenshots or steps to reproduce the problem.To assist you efficiently, please include
📄 Help Us Help You Better
To assist you efficiently, please include:
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Your registered email address used on Guru OTT
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A detailed explanation of the issue
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Any relevant screenshots, error codes, or video clips (if possible)
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Internet connection details (WiFi/4G/5G/broadband)
Providing complete information ensures faster support and avoids delays.
💙We're Here for You
Our goal is to make sure your Guru OTT experience is smooth, enjoyable, and hassle-free.
If you encounter any issue or have suggestions to improve the platform, please don’t hesitate to contact us.
Thank you for choosing Guru OTT.
Your satisfaction is our top priority, and we're always here to support you!